Last updated: October 26, 2026
Clocknico (“we”, “us”) is a time-tracking and project management service operated by ALFICOM. This policy explains what data we collect when you use clocknico.com and the Clocknico app at app.clocknico.com, and how we use it.
Data we collect
- Account data: your name, email address and password (stored hashed), or your Google or Microsoft account ID, name and email if you sign in with Google or Microsoft.
- Company data: the content your team enters — clients, projects, tasks, time entries, rates and settings.
- Billing data: name, billing address, email and order details when you buy a plan. Payments are processed by PayPal; we never see or store your card details.
- Technical data: IP address, browser type and log data needed to run the service securely.
How we use it
- To provide the service, sign you in and keep your account secure.
- To process purchases, activate your plan and send invoices and service emails.
- To provide support and respond to your requests.
We do not sell your data and we do not use it for advertising. Data we receive through Google or Microsoft sign-in is used only to identify you and sign you in.
Where your data is stored
Every Clocknico company account has its own separate database on our servers. Data is transferred over encrypted HTTPS connections.
Cookies and analytics
- Essential cookies: clocknico.com and the app use cookies that are needed to sign you in, keep your session secure and run the shop and checkout. They are always on.
- Google Analytics (only with your consent): on clocknico.com we use Google Analytics 4 to understand how visitors use the site — for example which pages are read and how many people click “Start for free”. Analytics cookies are set only after you click Accept in the cookie banner. Until then Google Analytics runs in consent mode without cookies and receives only anonymous, aggregated signals. Advertising features are switched off. You can change your choice any time with Cookie settings in the footer.
- Matomo (no cookies): we also run our own Matomo statistics on our servers, without cookies, to count visits and sign-ups.
- Inside the Clocknico app we do not use analytics or advertising trackers.
Sharing
We share data only with providers that are necessary to run the service — PayPal for payments, Google and Microsoft for sign-in and, with your consent, Google Analytics for website statistics — or when required by law.
Retention and your rights
We keep your data while your account is active. You can ask us at any time to access, correct, export or delete your personal data or your whole company account. Billing records are kept as long as the law requires.
Contact
For privacy questions, contact us via alficom.com/contact-us.